Coversure Privacy Policy

When you purchase an international insurance policy on this website, or when you request a free quote from us, we will ask you for some information to enable us to provide you with the highest levels of service and the most accurate quotations possible.

The information which you supply to us will be used for:

1. Claims Processing
2. Policy Administration
3. Product Provision
4. Service Evaluation

All customer data held or received by Coversure will be handled in accordance with the Hong Kong Government’s Personal Data (Privacy) Ordinance and the UK Data Protection Act of 1998. To learn more about these regulatory frame works please click on the following links:

Personal Data (Privacy) Ordinance 
UK Data Protection Act of 1998 

While we may transfer your information to third parties acting on our behalf, in locations where less comprehensive data protection frameworks exist, we stress the fact that regardless of where your information is held or possessed, your personal data will be protected by a strict privacy and protection policy.

Any third parties with your information (including InterGlobal, Pacific Prime Insurance Brokers, or an affiliated company) will always be subject to stringent privacy protection policies when working on our behalf and your data will only be used in accordance with our explicit instruction.

Coversure Fraud Prevention

Additionally, we may share the information you provide with registers used by the insurance industry for fraud prevention and for validation of your personal data with legal, governmental or judicial bodies and regulators if requested to do so. If you provide us with information which we suspect is false or misleading (fraudulent) we will record this. Coversure is committed to protecting our customers against fraud. We have a statutory responsibility to prevent our insurance plans being used as a method for financial crime and, consequently, have in place a number of strict policies to prevent, deter, detect and investigate cases of suspected fraud.

To prevent fraud, we work with other insurance providers and a number organizations including:
Government Departments
International Insurance Bodies
International Police and Investigative Agencies. 
The Health Insurance Counter Fraud Group (HICFG).

We will share information with other organizations under Article S29 (3) of the Data Protection Act to:
Prevent Fraudulent or Improper Claims
Prevent and Detect Crime, whether financial or otherwise.
Apprehend and Prosecute offenders of fraudulent activities

In the event that you suspect fraud or have information relating to fraudulent activities associated with Coversure or InterGlobal international insurance products, please contact:

InterGlobal Fraud and Governance Team
Woolmead House East, 
The Woolmead, 
Farnham,
Surrey,
GU9 7TT, United Kingdom.
Telephone: +44 (0) 1252 745 939
Email: fraudgovernance@interglobalpmi.com

More Information and Free Quotes from Coversure

If you would like to receive more information about Coversure’s data protection and fraud prevention operations and policies please contact us. Alternatively, you can request a free quote or obtain instant coverage by completing the short form at the top of this page. 

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