Although much of the focus and attention of a global health insurance plan is on coverage levels, limits and other benefits, having easy access to high quality customer service is equally important. Administration and customer services play a crucial role with all health insurance plans as policyholders may be required to make a number of claims under their plan, and it is beneficial to know there is an experienced customer services team working on your behalf. During times of emergency, when one or more family members may require hospital treatment, having to resolve administrative issues with the provider will be one distraction most families would like to avoid.
One of our main priorities is to provide first class customer and administration services at all times. In this regard, we have established specific customer services procedures to ensure all administration and customer queries are handled efficiently and correctly.
Our dedicated team of support staff will gladly assist you in finding an appropriate health insurance plan, or in making a claim.
Choose the Right Plan
Meet Our Consultants
35th Floor,
1 Hung To Road,
Kwun Tong,
Hong Kong
Tel: +852 3113 2112