Coversure Complaints and Mediation

Coversure Insurance plans are governed by the laws of England and Wales.

If you have a complaint about the Coversure sales process please contact:

Email Address: [email protected]

Telephone: (+852) 3113 1331

Fax: (+852) 2915 7770

Address: ATTN Complaints: Unit 1-11, 35th Floor, One Hung To Road, Kwun Tong, Hong Kong.

If you have a complaint about a claim or any other non-sales matter please contact:

Email Address: [email protected]

Telephone: +44 (0) 1252 745 910

Address: The Complaints Team – InterGlobal Limited: Woolmead House East, The Woolmead, Farnham, Surrey, GU9 7TT, United Kingdom.

For more information about mediation channels and the claims handling and sales processes please visit Coversure Claims.   

Choose the Right Plan

  • Giving you access to the best care
  • Flexible products to fit you
  • Highest standards of service
  • Get cover for you and your family


Personal Accident Plan Brochure

Brochure of Plans clearly lays out the terms of this plan.

Meet Our Consultants

35th Floor,
1 Hung To Road,
Kwun Tong,
Hong Kong

Tel: +852 3589 0531


We work to ensure that our insurance products are of the highest standard possible

Contact Us

As a company, our mission is to provide the highest levels of coverage possible to our clients.

About Us

Coversure offers international insurance policies to expatriates and local nationals around the world.


We are dedicated to helping you. Taking care of our customers is our number one priority.

Contact Us

Let us help to find the right solution for you. Contact our sales team

[email protected]
+852 3589 0538

All Insurance is arranged through Licensed Insurers. Coversure is a Licensed Insurance Intermediary.

All insurance is arranged by Pacific Prime Insurance Brokers (PPIB), which is a registered memberof the Professional Insurance Brokers Association Limited of Hong Kong. COVERSURE HEALTH INSURANCE is wholly operated and owned by PPIB.

Pacific Prime International Brokers, Units 5-11, 35th Floor, One Hung To Road, Kwun Tong, Hong Kong, Licensed by PPIB

Copyright 2019 Coversure, All rights reserved